FAQ

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See you at the movies!

When is the Indigo Moon Film Festival?

The festival begins October 12 and ends October 14, 2018.

Where does the Indigo Moon Film Festival take place?

IMFF is a certified Green Festival and is very walkable! Park for free on street or in our beautiful parking deck and walk to all venues.

Screening and events will take place at several venues throughout Historic Downtown Fayetteville.  See the venues here

How much is a VIP Pass or Ticket?

VIP All-Access Pass (allows entry into any film and event throughout the three-day fest.):

 Regular Pass: $100

 Individual Tickets ( allows entry into any film EXCEPT the Opening Night Film):

Senior/Student/Military $9

Regular Ticket: $10

Opening Night Film and Party:

Regular Ticket: $25

Awards BBQ Banquet:

       Regular Ticket: $15 

 

What is a VIP Pass?

A VIP PASS is the best way to fest.  It is an All-Access Pass that gets you into EVERYTHING!

VIP PASS

 – Opening Night Film & Party

– Any Film including  the encore showings

– Awards Banquet

-FIRST ADMITTANCE to screenings

-Official IMFF Festival Tote

 

PLEASE NOTE: 

A VIP Pass admits one person to any film screening and cannot be shared.

Having A VIP Pass does NOT guarantee a seat. You must be in line prior to the start of the film.

INDIVIDUAL TICKETS:

-Single Tickets to the films and events of your choice EXCEPT for Opening Night Film.

Pick up your VIP pass and tickets from Box Office Will Call located in the Rainbow Room @ 223 Hay Street.

LAST MINUTE LINE:

-Unclaimed seats will be available 5 minutes prior to screenings. Guests in the last minute line may buy tickets for $10 CASH ONLY.

ARRIVE EARLY! -FILMS WILL START ON TIME Please be at the venues at least 10 minutes BEFORE the film start time.

Pick up your VIP Pass and tickets from Box Office Will Call located in the Rainbow Room @ 223 Hay Street.

 

How do I buy a VIP Pass or Ticket?

VIP Passes can be purchased online at IndigoMoonFilmFestival.com beginning at Noon August 31, 2018

Warning – Passes are limited and sell quickly!

Once passes are sold out, you will still have an opportunity to purchase individual tickets.

Individual tickets can also be purchased online.

Visit the Box Office in the Rainbow Room at 223 Hay Street to purchase your tickets in person.

Online purchases may be picked up at Will Call during Box Office hours.

BOX OFFICE HOURS:

Oct 11: Noon – 6pm

Oct 12: Noon – 7pm

Oct 13: 9am – 9pm

       Oct 14: 11am – 3pm

No ticket? There’s still a chance to see the film of your choice with our Last Minute Line!

Arrive at the venue 15 minutes prior to the film starting. Once all VIP Pass holders and ticket holders have been seated, people in the last minute line will be able to purchase tickets for $10.

REMEMBER, all films will start on time. Get to the venue early to ensure access to the film.

How do I pick up my passes or tickets?

Tickets may be picked up at Will Call at the Box Office located in the Rainbow Room 223 Hay Street

                                          Festival Box Office hours:

BOX OFFICE HOURS:

Oct 11: Noon – 6pm

Oct 12: Noon – 7pm

Oct 13: 9am – 9pm

       Oct 14: 11am – 3pm

What is the Last Minute Line?

If a film is sold out, there is still a chance you will get a seat. Once everyone with a ticket has been seated, open seats will be sold to the people standing in the Last Minute Line. Tickets are cash only ($10 no discounts) and seating is first come, first served.

What methods of payment are accepted online, at the box office and in the last minute line?

Online: American Express, Visa, MasterCard.

Box Office: American Express, Visa, MasterCard . We DO NOT accept checks, money orders, or foreign currency.

Last Minute Line: CASH ONLY

Where can I park for the festival?

Free parking in the parking deck located on Franklin Street between Maxwell and Donaldson Streets.

Free parking on Maiden Lane in the parking lot next to the library.

Free parking on the street after 5pm on Friday and all day during weekends.

        Pay parking in private lots around downtown.

What are the Festival Policies?

Everyone must have a VIP Pass or ticket to enter a screening.

Please arrive early. Be in line at the venue 10 minutes prior to showtime. If you arrive after showtime, your ticket no long guarantees a seat.  All unfilled seats will be filled from the Last Minute Line.

We do not show any previews
Screenings start within five minutes of the scheduled time. However, the festival cannot be held accountable for late starts.

       We take movies seriously
          -Please silence your wrappers, voices, communication devices and alarms to ensure a quality audience experience.

         -No recording is allowed at any time.

        -Out of respect for exhibiting filmmakers, we strongly discourage entrance to theaters after showtime.

-All pass and ticket sales are final. No refunds/exchanges will be issued.

-Indigo Moon Film Festival reserves the right to refuse service to anyone for any reason.