FAQ

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See you at the movies!

When is the Indigo Moon Film Festival?

The festival begins October 7 and ends October 9, 2016.

Where does the Indigo Moon Film Festival take place?

Screening and events will take place at several venues throughout Historic Downtown Fayetteville.  See the venues here

How much is a VIP Pass or Ticket?

VIP Pass (allows entry into any film and event):

MoonShadow Film Society Members: $80

Senior/Student/Military $90

Regular Ticket: $100

 
Individual Tickets:

MoonShadow Film Society Members: $8

Senior/Student/Military $9

Regular Ticket: $10

Opening Night Film and Party:

MoonShadow Film Society Members: $20

Senior/Student/Military $23

Regular Ticket: $25

Awards BBQ Banquet: $15 (no discounts)

 

What is a VIP Pass?

A VIP PASS is the best way to fest.  

VIP PASS

 -Ticket to Opening Night Film & Party

-Tickets for up to 5 film blocks

-Ticket to Awards Banquet

-FIRST ADMITTANCE to screenings

-Official IMFF Festival Tote

PLEASE NOTE: LIMITED SEATING IN ALL VENUES. You MUST pre-select your choice of films to guarantee your seat.

Passes admit one person to each film screening and cannot be shared.

After you purchase your VIP Pass, you will receive a schedule from  which you may choose the films and events you wish to attend. 

Having A VIP Pass does NOT guarantee a seat. You must choose your films to have a seat.

INDIVIDUAL TICKETS:

-Single Tickets to the films and events of your choice.

Pick up your VIP pass and tickets from Box Office Will Call located in the Rainbow Room @ 223 Hay Street.

LAST MINUTE LINE:

-Unclaimed seats will be available 5 minutes prior to screenings. Guests in the last minute line may buy tickets for $10 CASH ONLY (no discounts).

ARRIVE EARLY! -FILMS WILL START ON TIME Please be at the venues at least 15 minutes BEFORE the film start time.

Pick up your VIP pass and tickets from Box Office Will Call located in the Rainbow Room @ 223 Hay Street.

 

How do I buy a VIP Pass or Ticket?

VIP Passes can be purchased online at IndigoMoonFilmFestival.com beginning at Noon September 9,  2016.

Warning – Passes are limited and sell quickly!

Once passes are sold out, you will still have an opportunity to purchase individual tickets.

Individual tickets can also be purchased online.

Beginning October 6,  you can visit the Box Office in the Rainbow Room at 223 Hay Street to purchase your tickets.

Online purchases may be picked up at Will Call during Box Office hours.

BOX OFFICE HOURS:

Oct 7: 5pm – 9pm

Oct 8: 9 am – 9pm

Oct 9: Noon – 3pm

Once passes and tickets sell out, there’s still a chance to see the film of your choice with our Last Minute Line!

Arrive at the venue 15 minutes prior to the film starting. Once all ticket holders have been seated, people in the last minute line will be able to purchase tickets for $10 (cash only, no discounts)

REMEMBER, all films will start on time. Get to the venue early to ensure access to the film.

How do I pick up my passes or tickets?

Tickets may be picked up at Will Call at the Box Office located in the Rainbow Room 223 Hay Street

                                          Festival Box Office hours:

BOX OFFICE HOURS:

Oct 7: 5pm – 9pm

Oct 8: 9 am – 9pm

Oct 9: Noon – 3pm

What is the Last Minute Line?

If a film is sold out, there is still a chance you will get a seat. Once everyone with a ticket has been seated, open seats will be sold to the people standing in the Last Minute Line. Tickets are cash only ($10 no discounts) and seating is first come, first served.

What methods of payment are accepted online, at the box office and in the last minute line?

Online: American Express, Visa, MasterCard.

Box Office: American Express, Visa, MasterCard . We DO NOT accept checks, money orders, or foreign currency.

Last Minute Line: CASH ONLY

Where can I park for the festival?

Free parking in parking deck located on Franklin Street between Maxwell and Donaldson Streets.

Free parking on Maiden Lane in the parking lot across from the library.

Free parking on the street after 5pm on Friday and all day during weekends.

What are the Festival Policies?

Everyone must have a ticket to enter a screening.

Please arrive early. Be in line at the venue 15 minutes prior to showtime. If you arrive after showtime, your ticket no long guarantees a seat.  All unfilled seats will be filled from the Last Minute Line.

We do not show any previews
Screenings start within five minutes of the scheduled time. However, the festival cannot be held accountable for late starts.

       We take movies seriously
          Please silence your wrappers, voices, communication devices and alarms to ensure a quality audience experience.

         No recording is allowed at any time.

There is no admittance once the screening has begun.

All pass and ticket sales are final. No refunds/exchanges will be issued.

Indigo Moon Film Festival reserves the right to refuse service to anyone for any reason.