FAQ

Get all the answers to your questions here!  Still have an unanswered question?  Send us an email: info@GroundSwellPictures.com

See you at the movies!

When is the Indigo Moon Film Festival?

The festival begins October 11 with the Opening Night Film and Reception.

It continues October 12 with films screening in four venues in beautiful downtown Fayetteville

The festival concludes on October 13 with an Awards BBQ and encore screenings of the winning films.

Where does the Indigo Moon Film Festival take place?

IMFF is a certified Green Festival and is very walkable! Park for free on street or in our beautiful parking deck Friday after 9pm or all day Saturday and Sunday and walk to all venues.

Screening and events will take place at four venues throughout Historic Downtown Fayetteville.  See the venues here

How much is a Pass or Ticket?

Did you know that 100% of the money received at the Box Office will go to a Local Nonprofit? It’s because we want to “be the change we wish to see.” 

Film Inspires Change!

VIP All-Access Pass (allows entry into any film and event throughout the three-day fest.):

Regular Pass: $100

 Student Pass (allows entry into any film and event throughout the three-day fest.)

Regular Pass: $50 

Three-fer: (allows entry to any three films 10/12/2019)

Regular Pass: $25

Saturday Pass: (allows entry into any film or event only Saturday 10/12/2019)

Regular Pass: $45

Sunday Funday: (allows entry into Awards BBQ and the encore screenings of winning films  on Sunday 10/13/2019)

Regular Pass: $40

Individual Tickets (allows entry into any film EXCEPT the Opening Night Film):

Regular Ticket: $10

Opening Night Film and Party:

Regular Ticket: $25

Awards BBQ Banquet:

       Regular Ticket: $15 

 

What is a VIP Pass?

A VIP PASS is the best way to fest.  It is an All-Access Pass that gets you into EVERYTHING!

VIP PASS

 – Opening Night Film & Party

– Any Film including  the encore showings

– Awards Banquet

-FIRST ADMITTANCE to screenings

-Official IMFF Festival Tote

 

PLEASE NOTE: 

A VIP Pass admits one person to any film screening and cannot be shared.

Having A VIP Pass does NOT guarantee a seat. You must be in line prior to the start of the film.

 

Pick up your VIP pass and tickets from Box Office Will Call located in the Rainbow Room @ 223 Hay Street.

There are other types of passes available. One is sure to suit your movie watching desires!

ARRIVE EARLY! -FILMS WILL START ON TIME Please be at the venues at least 10 minutes BEFORE the film start time.

Pick up your VIP Pass and tickets from Box Office Will Call located in the Rainbow Room @ 223 Hay Street.

 

How do I buy a Pass or Ticket?

Passes can be purchased online at IndigoMoonFilmFestival.com beginning at 2pm August 27, 2019

Warning – Passes are limited and sell quickly!

There are many  types of passes available including VIP, Saturday Only, Sunday Funday, 3-fer and the Student Pass. Find out more here.

Individual tickets can also be purchased online.

Visit the Box Office in the Rainbow Room at 223 Hay Street to purchase your tickets in person.

Online purchases may be picked up at Will Call during Box Office hours.

BOX OFFICE HOURS:

Oct 10: 3p – 6p

Oct 11: Noon – 7p

Oct 12: 9a – 9p

       Oct 13: 12p – 5p

 

REMEMBER, all films will start on time. Get to the venue early to ensure access to the film.

How do I pick up my passes or tickets?

Tickets may be picked up at Will Call at the Box Office located in the Rainbow Room 223 Hay Street

                                          Festival Box Office hours:

BOX OFFICE HOURS:

Oct 11: Noon – 6pm

Oct 12: Noon – 7pm

Oct 13: 9am – 9pm

       Oct 14: 11am – 3pm

What methods of payment are accepted online, at the Box Office and at Merchandise Sales?

Online: American Express, Visa, MasterCard.

Box Office & Merchandise: Cash, American Express, Visa, MasterCard . We DO NOT accept checks, money orders, or foreign currency.

 

Where can I park for the festival?

Friday:

Park in the parking deck located on Franklin Street between Maxwell and Donaldson Streets for $1/hour. Limited free on street parking for 2 or 3 hours.  The parking deck and on street parking are free after 9p. 

Saturday & Sunday:

Free parking in the parking deck located on Franklin Street between Maxwell and Donaldson Streets.

Free parking on Maiden Lane in the parking lot next to the library.

Free parking on the street all day during weekends.

        Pay parking in private lots around downtown.

What are the Festival Policies?

Everyone must have a VIP Pass or ticket to enter a screening.

Please arrive early. Be in line at the venue 10 minutes prior to showtime. If you arrive after showtime, your ticket no long guarantees a seat.  All unfilled seats will be filled from the Last Minute Line.

We do not show any previews
Screenings start within five minutes of the scheduled time. However, the festival cannot be held accountable for late starts.

       We take movies seriously
          -Please silence your wrappers, voices, communication devices and alarms to ensure a quality audience experience.

         -No recording is allowed at any time.

        -Out of respect for exhibiting filmmakers, we strongly discourage entrance to theaters after showtime.

-All pass and ticket sales are final. No refunds/exchanges will be issued.

-Indigo Moon Film Festival reserves the right to refuse service to anyone for any reason.